Privacy Policy
Last updated: September 18, 2026
This policy explains how EagleSwap handles information when you use our website, swap service, support channels, partner dashboards, or API.
1. Information we process
We may process:
- Wallet addresses, assets, networks, amounts, transaction hashes, order details, fees, and swap status
- IP addresses, browser, request, security, and server-log information
- Telegram IDs
- Referral and authentication cookies
- Partner account, earnings, and payout information
- Information you provide when contacting support
Wallet addresses and blockchain activity may be linked to an individual. Public blockchain records generally cannot be changed or deleted.
2. How we use information
We use information to:
- Provide, monitor, and support swaps
- Process refunds and investigate transaction issues
- Prevent fraud, abuse, and security incidents
- Authenticate and administer partners
- Calculate referrals, earnings, and payouts
- Maintain necessary transaction and accounting records
- Respond to support requests and legal obligations
3. How we share information
We may share necessary information with:
- Providers that quote, execute, or support swaps
- Hosting, database, security, and infrastructure providers
- Communication platforms used for support or notifications
- Partners submitting transactions on behalf of users
- Authorities or advisers where legally required
We do not sell personal information or use it for targeted advertising.
4. Cookies
We use first-party cookies for referral attribution and authenticated sessions. We do not currently use third-party advertising or analytics cookies.
You can block or delete cookies through your browser, but some features may stop working.
5. Data retention
We retain information only for as long as reasonably necessary to provide the service, resolve disputes, prevent abuse, maintain records, and meet legal obligations.
Providers apply their own retention policies. Public blockchain records may remain available indefinitely.
6. Your rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also request restrictions, object to certain processing, or withdraw consent where applicable.
Some requests may be limited by legal requirements or the permanent nature of public blockchains.
7. Security
We use reasonable technical and organizational measures to protect information. However, no online system is completely secure.
8. Changes
We may update this policy when our service or legal requirements change. The updated version will be published with a revised date.
9. Contact
For privacy questions or requests, contact EagleSwap support: